Contact information

Contact

Questions, order issues, refunds: email us at support@trysurely.com.

We reply within 1 business day, usually faster.

To help us help you quickly, please include:

  • Your order number
  • A sentence about what is going on
  • A photo or short video if something is damaged or not working

We can help with: tracking your order, changing your address, using your SurelySmile, refunds under our 30-day guarantee, and replacements under our 1-year warranty.

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